Dyess Heating, Air and Plumbing

Earning Customers for Life: The Dyess Story

In 1983, Mitch Dyess finished his education in electrical construction and heating and air conditioning and started a company.

For the first year, he ran it three days a week. Thursday through Sunday he worked at his brother's restaurant — stepping away from shifts to catch service calls. Monday through Wednesday belonged to Dyess Heating & Air.

By 1984 the calls had outgrown the schedule, and he went all in. "It wasn't easy," Mitch says. Seventy to a hundred hours a week. Then the first employees.

In 1998, he saw where the internet was headed, renamed the company Dyess Air, and put ".com" in the logo — well ahead of most of the trade.

Growth followed. A residential HVAC business in Bluffton in 2010. Then Farmer's Air in Hilton Head in 2015, sold to him by retiring owners who wanted their company in the hands of someone with the same values and work ethic. In 2021, plumbing joined the lineup and Dyess Air & Plumbing took its current name, serving the Lowcountry and the Coastal Empire.

Ask Mitch what made it work and you get four things:

Hire good people and let them do their job.
Treat your team members with respect and take care of them.
Be on time, return calls, and attack issues.
When it comes to customers, just do the right thing.

"We have a saying here — Earning Customers for Life — and we eat, sleep, and breathe it. Be on time. Be honest. And when an issue comes up — and trust me, there will be issues — attack it and resolve it."

Dyess Air & Plumbing is one of the largest HVAC operations in the Lowcountry and Southeast Georgia — and one of the few still locally owned and operated.

Since 1984, we've grown from a small family business into a team of nearly 100 people with locations across two states. What hasn't changed is how we operate: the same personal relationships and local values the company was built on.

That means our people get the resources, training, and career paths of a growing organization, while still working for a company that knows them by name, invests in their success, and shows up for the communities we serve.

One of our proudest milestones is our in-house career development program, built and led by a veteran HVAC technician with decades of field experience.

It's hands-on training, real mentorship, and access to the tools and resources technicians need to sharpen their skills and move up. When specialized education means traveling, we cover it — airfare, hotel, and meals.

We don't use the word "culture" much around here. We think it's something you experience, not something you talk about.

Working at Dyess feels a lot like working with family. We step on each other's toes now and then. We also end up making dinner plans together, sharing a laugh, and genuinely liking the people we work alongside.

We believe in friendly competition and in recognizing hard work. Team contests, company events, honest accountability, and the occasional push when somebody needs it. We work hard, we have fun, and we want to see each other win.

Yes — actively hiring

HVAC Technicians, HVAC Installers, Residential Plumbers

Giving back to the communities we serve matters to us.

We're booster members of nearly every local high school in our service areas, and you'll find us at community events throughout Southeast Georgia and the Lowcountry year-round.

Every year we give away a free heating and cooling system to a deserving person or family, and we hold an annual water heater giveaway.

These programs let us use what we do best to make a real difference for the neighbors who've supported us all these years.